Help
Answers for thoughtful gift-givers.
If you don't find what you're looking for, write to us — we read everything from the studio.
About the kits
What age is Beeplii designed for?
Beeplii kits are designed for ages 5 and up. Pieces are larger, sturdier, and easier to handle than traditional paper-doll sets, with hook-and-loop dots instead of stickers. All kits are CPSIA tested and CPC certified.
What's actually in the box?
Every Beeplii kit includes: one artist-designed doll (or two, or three), one or more pet companions, 50 to 100+ mix-and-match outfit pieces on punch-out cards, hook-and-loop dots, clear acrylic stands, and a built-in find-a-spot organizing system (built-in closet, clothing system, or fold-out insert depending on the kit). The Style & Play Club also includes two color-your-own outfit pages.
Are pieces really interchangeable across kits?
Yes. The Meet the Friends family (Lula, Ivy, Cora, Mia, and future single-character SKUs) share the same body sculpt and proportions, so dresses, accessories, and shoes transfer cleanly. Ballet Stars characters have different poses, so skirts and accessories transfer but full outfits stay best within Ballet Stars.
How does the box become a playset?
The magnetic lid opens. The interior unfolds into a fashion studio — hanging outfits on rails, accessory shelves, a doll display archway. The Style & Play Club opens further into a full 3D pop-up boutique with a night-sky backdrop. Everything tucks back inside at the end of play, so the kit doubles as the keepsake box.
Shipping & returns
How long until my order arrives?
Orders ship within two business days from our Colorado warehouse. Standard U.S. shipping arrives in 3–5 business days. Express options available at checkout. Free U.S. shipping on orders $49+.
Do you ship internationally?
For now, we ship within the U.S. only. International shipping is on the way — subscribe to the studio letter at the footer to hear first when it opens.
What is your return policy?
Unopened kits can be returned within 30 days for a full refund. We pay return shipping on items damaged in transit. If you've opened the kit and your child loves it but a piece is missing, write to us — we send replacement pieces from the studio at no charge.
Care & safety
Are Beeplii kits safety-tested?
Every kit is CPSIA tested and CPC certified for children's products. Recommended for ages 5 and up because of small pieces.
How do I care for the pieces?
Pieces are coated for durability. Wipe gently with a dry cloth. Avoid water on the cards. Store back inside the case to keep pieces flat and dust-free. The hook-and-loop dots last hundreds of dress-ups when stored properly.
What if a piece is lost or damaged?
Write to contact@beeplii.com with your order number and what's missing. We keep a replacement-parts library in the studio and send out replacements at no charge.
Gifting
Can I have it shipped directly to the recipient?
Yes. Enter the recipient's address at checkout. The packing slip never shows prices.
When will new characters launch?
New characters arrive seasonally. Subscribe to the studio letter at the footer of any page — early access goes to the list first.